Shipping & Delivery Policy

Thank you for shopping at The Sneakers. We are committed to delivering your orders safely and efficiently across India.

1. Order Processing

* Orders are generally processed within 1–3 business days after confirmation.
* Orders are subject to stock availability and successful order verification.
* You may receive a confirmation call or message if additional verification is required.

2. Delivery Timeline

Our estimated delivery time is generally 5–10 business days after dispatch.

Delivery timelines may vary depending on your delivery location, courier availability, weather conditions and other unforeseen circumstances.

Remote locations may require additional delivery time.

3. Shipping Charges

* Available shipping charges will be displayed during checkout.
* Free shipping will be provided wherever specifically mentioned on the website or applicable offer.
* Any additional charges will be communicated before order confirmation.

4. Order Tracking

Once your order is dispatched, tracking information will be shared through SMS, WhatsApp or email, wherever available.

You can use the tracking details to follow your shipment.

5. Delivery Attempts

Please ensure that your mobile number and shipping address are correct while placing your order.

Our delivery partners may contact you to coordinate delivery.

If a delivery attempt is unsuccessful, the courier may make another attempt according to its delivery policy.

6. Incorrect Address or Contact Details

The customer is responsible for providing accurate delivery information.

If you notice an error in your shipping address or contact number, contact us immediately. We will try to update it before dispatch.

7. Delayed or Lost Shipments

If your shipment is delayed or appears to be lost, please contact our support team. We will coordinate with the courier partner and assist you.

8. Contact Information

Phone/WhatsApp: +91 7300660841
Email: support@thesneakers.in
Website: www.thesneakers.in

The Sneakers – Delivering Your Favourite Styles to Your Doorstep.